FAQ

GENERAL

What is the price of a seat ?

Prices may vary from 25€ to 99.50€ depending on the category of your seat and the time of year.

Is there a student or senior rate?

For people under 26 years-old, a tariff of 30 € for 8:00 pm performances on Tuesdays, Wednesdays and Thursdays (Category 2 or 3) is available. The reservation is made exclusively at the Mogador theater office on the day of the performance from 12:00 pm on presentation of an ID. Purchase and placement will be subject to availability. Only one ticket per person under 26 can be purchased.
For seniors, there is no specific fee. Nevertheless, you can attend the show with seats starting from 25 €.

Are there seats for people with reduced mobility in the theater? How to reserve these places?

Yes, there are accessibility for people with reduced mobility at the Théâtre Mogador, located in Orchestra (ground floor). They are on sale at the theater box office and at our booking service on +331 53 33 45 30. (0.12 € per minute)
Since the theater is classified as a historical monument, there is no lift to go to the dress circle or to the upper circle. Those with moving difficulties must book orchestra places. The reception staff are at their disposal to facilitate their travels upon arriving to the theatre.

How to reserve tickets for a group? What is the minimum number of seats required for a group?

You can call +33 1 53 33 45 33. Group rate from 10 people.

I come with my child, are there booster seats for better visibility?

Yes. You will find them at the entrance of the hall, the Orchestra and in the Basket. Do not hesitate to ask the hosts and hostesses.

Does my child need a place to attend the show?

Yes, every viewer must be provided with a ticket.

In the case of a last minute cancellation, can I get my tickets refunded or plan to come on another date?

The booking is firm and definitive. Tickets cannot be exchanged or refunded unless the show is canceled.

I did not receive my tickets by mail, what to do?

Contact our Ticket Office at +33 1 53 33 45 30, Monday to Friday from 10 am to 7 pm, Saturday from 10 am to 6 pm, with your order number.

I have not received an email confirmation of purchase, what do I do?

First, check if it does not appear in your spam. If not, contact our Ticket Service at +33 1 53 33 45 30, Monday to Friday from 10am to 7pm, Saturday from 12pm to 7pm and Sunday from 12pm to 4pm, with your order number.

Is it possible to send or transfer my places to family or friends?

Yes. However, in case of loss or theft, tickets can not be refunded.

Where can I see where I will be sitting in the theater?

A room plan is available in the ONLINE BOOKING area, click on “See the room plan”.

Do I need to buy my tickets in advance?

To benefit from a wide choice, it is advisable to reserve your seats in advance.

What are the means at my disposal to buy seats?

• On the Internet, tab TICKETS
• By telephone, at +33 1 53 33 45 30
• At the Théâtre Mogador box office.

What are the scheduled performances?

The show is played from Tuesday to Saturday at 8pm. And on Saturdays and Sundays at 3pm.

MY ARRIVAL TO THE THEATER

At what time can I withdraw my tickets?

At the theater box office, from 12pm on the day of the performance, and no later than 15 minutes before the show begins.

From what time can I enter the theater on the day of the show?

The doors of the theater open one hour before the performance begins: 7 pm in the evening and 2 pm in the afternoon. You can also visit the contemporary art collection of the Mogador Theater as well as finding food and beverages at the many bars of the theater’s foyers.

Should I wear a special outfit to come to the theater?

There is no special outfit to come to Théâtre Mogador. Be aware that the theater has air conditioning.

Where can I put my things (coat, big bag, helmet …) when arriving at the theater?

The theater has a cloakroom. The Vigipirate plan requires that large bags, helmets and large umbrellas be deposited (1 € per item).

Can I eat inside the theater hall? Inside the theater?

You can dine inside the theater hall with our catered bars, but not inside the theater.

Do I have the right to smoke with my electronic cigarette in the theater?

It is strictly forbidden to smoke with your electronic cigarette inside the theater.

THE SHOW

How long is the GREASE show?

The show is 2:40 hours long, including 20 minutes intermission.

Does the show begin at the time advertised on the ticket?

Yes. If you are late, places are no longer guaranteed and you will only be able to be installed at the time indicated by the room staff.

At what age can a child attend the GREASE show?

We recommend that your children be at least 7 years old to attend a performance.

Where can I get the products from the show?

They are on sale at each performance, in the theater’s halls.

Is there a DVD of the GREASE show?

No, there will be no video capture of the show.

Is there a French soundtrack for the show?

No, there is no CD of the French version of the show.

Can I take pictures or videos during the show?

It is strictly forbidden to take pictures and videos during the show.

Is it possible to meet artists at the end of the show?

Yes, you can meet them at the end of the show at the Artists’ Entrance, located at 83 rue Saint-Lazare.

How do I receive information about Stage Entertainment France?

You can subscribe to the Stage Entertainment newsletter by visiting the Newsletter section.
For a list of Stage Entertainment contacts, please visit the Contact page.

I am a journalist, how do I get an interview or get press material (photo, video, press releases …)?

For an interview, contact our press agency BCG at the following address: bcgpresse@wanadoo.fr

For more material : https://www.stage-entertainment.fr/professionnels/documentation/